Microsoft steps up to the plate (if only Sony did this for PS2s...)
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgTRC2G8UtXNRhpsQebPSCJ5YzOcPBYFllgYHbvdXGno4n6cxctIRviXQqfplUE5N3IOsqZ5jf85XoQ0E8o8Zdhs6q6aSNAak96jhgVB4MdwQVoq92fyNofsxQXwtj1_sR2XlMZ/s320/untitled.bmp)
Let's backtrack to how Sony handled their last gen hardware fiasco. They were charging PS2 owners $40 to fix DRE (disc read error) problems even if the console was still in warranty. One class-action lawsuit later, Sony ended up reimbursing customers and waiving the $40 fee (in warranty). It took Sony 13 versions of the PS2 to eliminate DRE.
Today, Microsoft has their own hardware fiasco: RRoD (Red Ring of Death). Initially, they extended launch console warranties from 90 days to 1 year. Then they extended all consoles to one year. Since the problem is apparently prevalent, they have gone to 3 years, which is unheard of for a gaming console. To me, that shows promise that they are dedicated to fixing the issue. Most electronics in general don't go over a one year warranty, so I can feel confident about my future 360 Elite purchase, whether it has a 65nm CPU or not.
Bravo, Microsoft. Way to take responsibility and set the bar without getting class-action lawsuits and further consumer headache involved.
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